I was out and about a couple of months ago picking up lunch for my office. When I get to the restaurant, they pretty much know me because I’m there regularly getting food for the office. (And yes, I went to college for this. *sigh* ) So, the guy behind the counter says, “You’re picking up for The G.ame, right?” I nod and they start bringing my stuff out.
Meanwhile, this lady nearby overheard and says to me, “Oh, you work for The G.ame? Do you know such-n-such?” I said, “Yeah, the writer such-n-such? She works in my office. I’m getting lunch for her right now.” She says, “Oh, me and such-n-such go way back!” Long story short, this lady wanted to refer this masseuse who goes around to different studios and gives massages to actors/writers/executives/etc. to such-n-such. She said she’d have the lady contact me and I’d forward the info to such-n-such. So I gave her the number to our office and went on about my business.
A couple of days later the lady called me and asked if she could come give her presentation/drop off the pamphlet/etc.
I said cool.
I have to be somewhat of a ”filter” to these writers, so I can’t just have her roll up and be chilling giving a presentation in somebody’s office unless I get permission directly from that person to do so. So I had to be the one to listen to her spiel and pass it along to such-n-such.
And I did that.
I gave such-n-such the pamphlet, her business card, and told her what she said.
Such-n-such took her stuff and said thanks. I was done with it.
The masseuse called the office a few weeks later.
“Did you give such-n-such my message?”
“I did. She’s not here right now, but I can let her know you called again to follow up if you like.”
“Okay, that’s cool. I just wanted to know if she needs a massage.”
I’m thinking… if she WANTS a massage, I’m sure she’ll call you. Or maybe she already has somebody who massages her and she doesn’t need your services… but hey… sometimes persistence pays.
A couple weeks later… she calls again.
“Is such-n-such there?”
“She’s in a meeting right now and can’t be disturbed. Can I take a message?”
“This is masseuse lady again. Are you sure you gave her my message, because she didn’t call me.”
“Well, I can’t speak on what she did or didn’t do, but I did give her your messages.”
“Do you know if she’s even interested?!”
*thinking this chick needs to calm down and take the bass out her voice*
“She hasn’t talked to me about it, but I’ll give her your message again, or maybe you can talk to the lady who referred you because she knows such-n-such personally so maybe she talked to her about you.”
“Okay. Just let her know I called again.”
Ol’ girl called here again yesterday.
“This is masseuse lady. Can I talk to such-n-such.”
“She’s not here yet, but I’ll let her know you called. Again.”
“I just need a yes or no from her because then I’ll know if I’m wasting my time or not so I don’t have to keep calling her.”
*crickets*
See… you’re offering a service. A SERVICE!!!! Which means it’s OPTIONAL. Which means people will call YOU when they need YOU. Which means you should be nice and available WHEN that time comes. Which means you don’t keep STALKING them trying to force a massage down their throats.
DUH!
Don’t be slow. And don’t cop an ATTITUDE if somebody doesn’t want a massage RIGHT NOW. Maybe I wanted one myself, but the way you’ve been talking to me let’s me know I’ll definitely be looking elsewhere when I need a massage. She just doesn’t sound pleasant.
If you’re an entrepreneur… take a class on tact and CUSTOMER SERVICE if you ain’t got it. Offer a deal or a special or something. Make it more enticing for her to want to call you. Don’t just randomly keep calling to ask if she got your stuff when I ALREADY TOLD YOU SHE DID!
Don’t be a dummy with your OWN business.
Dang.